Employment

Current Openings:

Schrader Center Custodian
Part-time-temporary; Non-Exempt

Primary Functions:

Under the supervision of the Assistant Director, the Custodian performs a variety of maintenance, housekeeping and utility responsibilities for the Oglebay Institute’s Schrader Environmental Center, maintaining a clean and safe environment in accordance with the mission of the Institute and specific guidelines of the department.

QUALIFICATIONS
Must be at least 18 years of age
Must have a valid Driver’s license
Experience with cleaning methods, products, and equipment
One to three years successful custodial experience

REQUIRED KNOWLEDGE
Knowledge of custodial best practices
Knowledge of machinery and equipment operation necessary to complete tasks
Ability to articulate effectively in both oral and written form
Proven problem solving, organization and time management skills

TYPICAL DUTIES AND RESPONSIBILITIES
Responsible for a clean and orderly Schrader Center building.  Includes housekeeping tasks such as cleaning floors, windows, cases, doors, wood work, restrooms,  sweeping and vacuuming, dusting, polishing, waste removal, replacing light bulbs as needed and storing supplies and equipment .

Assists the department with set up and break down of chairs/tables directly related to the function of programs.  i.e camps, school classes, and public programs.

Adheres to the Oglebay Institute guidelines and procedures for supplies and equipment inventory and ordering of needed supplies.

Report any maintenance problems related to the housekeeping function of the facility or equipment to the Assistant Director of the Department.

Complete the work of the department in accordance with the general policy, aims, long-and short-range goals and objectives associated with the department and objectives of Oglebay Institute

Communicate job-related issues and/or the need for assistance with job-related issues to the SEEC Assistant Director or Director

Attend in-service training and staff meetings as required

Perform other duties as assigned

PHYSICAL REQUIREMENTS
Walking: while performing housekeeping duties; opening and closing the building

Talking/Hearing: to communicate with staff, in person and over the telephone

Seeing: to obtain visual information in person, electronically and in written material

Reaching: to retrieve materials, to dust shelves

Pulling and pushing: to sweep and mop, open doors; to move equipment

Stooping and crouching: to retrieve materials at lower levels

Must be able to operate machinery and equipment necessary to complete tasks

Must be able to lift and carry 50 pounds up to 50 feet

COGNITIVE CONSIDERATIONS
Must exhibit good problem solving abilities to maintain a good balance between the company’s and patron’s interests; be flexible, organized, and creative.

Must be able to establish rapport with persons from a wide variety of ages and backgrounds. Must be able to exhibit good judgment, tact, and courtesy in dealing with the public and fellow staff

Must display the necessary initiative and dependability to work independently or in a group

HOURS
The Custodian part time hours will be determined by need. They may be asked to work an occasional weekend or early morning to provide clean facilities outside normal business hours.

To Apply

Send resume and OI application to Molly Check at mcheck@oionline.com.

Customer Service Representative
Part-time; Non-Exempt

Primary Functions:

Under the supervision of the Assistant Director, the CSR serves as liaison between Oglebay Institute’s program departments and the diverse customers visiting its facilities, attending its programs, requesting information and seeking personnel.  A CSR will perform various customer service responsibilities that meet or exceed professional standards and customers’ expectations..

QUALIFICATIONS
Must be at least 18 years of age.
Must have a valid Driver’s license.
CPR/AED and first aid certification preferred.
One to three years successful customer service experience, including cash handling

REQUIRED KNOWLEDGE
Ability to learn POS software quickly
Knowledge of customer service best practices
Ability to articulate effectively in both oral and written form
Proven problem solving, organization and time management skills

TYPICAL DUTIES AND RESPONSIBILITIES
Opens and closes the facility, making sure all is secure.

Answers all telephone calls and refers calls to the appropriate personnel or voice mail box; serves as the primary customer contact during scheduled hours

Interact with the public with a cheerful and positive attitude, solve guest’s problems and complaints in an appropriate manner and maintain harmonious working relationship with fellow employees

Handles all register and credit card transactions including opening and closing the register, monitoring, recording, and securing all transactions, promoting Oglebay Institute programs and memberships

Develops a knowledge base that enables the answering of environmental or nature based questions, or ability to refer guest to appropriate staff

Complete the work of the department in accordance with the general policy, aims, long-and short-range goals and objectives associated with the department and objectives of Oglebay Institute

Communicate job-related issues and/or the need for assistance with job-related issues to the SEEC Assistant Director or Director

Attend in-service training and staff meetings as required

Perform other duties as assigned

PHYSICAL REQUIREMENTS
Walking: while facilitating a tour for the public; retrieving receipts; opening and closing the building

Talking/Hearing: to communicate with staff, program participants and the public in person and over the telephone

Seeing: to obtain visual information in person, electronically and in written material

Sitting: to attend meetings; to enter data at a computer; to write at a desk

Pulling and pushing: to operate drawers, doors; to move equipment

Stooping and reaching: while firing pottery

Must be able to operate machinery and equipment necessary to complete tasks

COGNITIVE CONSIDERATIONS
Must have excellent oral communication skills, especially over the telephone with a positive attitude

Must exhibit good problem solving abilities to maintain a good balance between the company’s and patron’s interests; be flexible, organized, and creative.

Must be able to establish rapport with persons from a wide variety of ages and backgrounds. Must be able to exhibit good judgment, tact, and courtesy in dealing with the public and fellow staff

Must display the necessary initiative and dependability to work independently or in a group

HOURS
Customer Service Representative hours are dependent on facility need, and will not exceed 35 hours per week. They may be asked to work weekdays, weekends or evenings to provide assistance to participants outside normal business hours.

To Apply

Send resume and OI application to Molly Check at mcheck@oionline.com.

Stifel Fine Arts Center, School of Dance and Towngate Theatre

Oglebay Institute is seeking teaching visual & performing artists to fill a variety of positions throughout the year including year-long residency programs in area schools and adjunct instructor positions at the Stifel Fine Arts Center, School of Dance and Towngate Theatre.

Click here to complete a teaching artist application.

Schrader Environmental Education Center

The Schrader Environmental Education Center is always looking for passionate environmental educators to consider for part time and full time positions. Please send your resume to Molly Check if you would like it to be considered for future job opportunities.

About Oglebay Institute:

Oglebay InstituteOI is a 501(c)3 organization located in Wheeling, WV. Since its founding in 1930, OI has been successful in serving the residents and visitors of the Upper Ohio River Valley by providing quality programming in five discipline areas: environmental education; performing arts; regional history interpretation; visual arts; and dance. These program areas and the facilities in which they reside, are supported by centralized administrative, finance, marketing, and development departments.

OI serves a wide geographic service area that includes Northern West Virginia, Eastern Ohio and Western Pennsylvania. More than 90,000 individuals participate in the organization’s programming annually; nearly half of participants are children.